NOTICE: On 1st Apr 2021, BBC (P) Ltd  adopted an amended Privacy Policy, providing as follows:

BBC (P) Ltd and each user that provides courses through the BBC (P) Ltd Site care about the confidentiality and security of your information. This Privacy Policy applies to information that BBC (P) Ltd  collects through the BBC (P) Ltd Site when you interact with BBC (P) Ltd, with Members, with other users, and generally with the BBC (P) Ltd Site.

Your information is received and controlled by BBC (P) Ltd according to this Privacy Policy when you sign up for an BBC (P) Ltd  account or otherwise use the BBC (P) Ltd Site.

  • BBC (P) Ltd is solely and independently responsible for its own privacy practices. No Member is responsible for BBC (P) Ltd’s privacy practices.

If you enroll in a course offered by a Member through the BBC (P) Ltd Site, information about you and your activity in the course is received and controlled also by that Member as described in this Privacy Policy.

  • Each Member is solely and independently responsible for its own privacy practices. No Member is responsible for another Member’s privacy practices. Also, BBC (P) Ltd is not responsible for any Member’s privacy practices.

If you do not accept the terms of this Privacy Policy, then please does not access, browse, or register for the BBC (P) Ltd Site or enroll in any courses. If you choose not to provide certain information required to provide you with various products and services offered on the BBC (P) Ltd Site, then you may not be able to establish a user account or obtain those products or services.

Any version of this Privacy Policy in a language other than English is provided for convenience and you understand and agree that the English language version will control if there is any conflict.

INFORMATION THAT BBC (P) LTD COLLECTS FROM YOU (INCLUDING PERSONAL INFORMATION)

BBC (P) Ltd directly collects information when you:

  • sign up for an BBC (P) Ltd  user account and create an BBC (P) Ltd  user profile;
  • enroll and participate in online courses;
  • purchase a product or service;
  • send email messages to BBC (P) Ltd;
  • participate in user surveys; and
  • participate in public forums, webinars, and other interactive experiences on the BBC (P) Ltd Site;

BBC (P) Ltd does not itself collect or store financial account numbers or identification issued by a governmental entity, employer, or other authority. Instead, if you choose to make a purchase on the BBC (P) Ltd Site, for example a Verified Certificate, you will be directed to BBC (P) Ltd’s third-party payment processor and BBC (P) Ltd ’s third-party ID verification service provider. If you do not wish to submit the required authentication or payment information, then you will not be able to obtain a certificate via the BBC (P) Ltd Site.

BBC (P) Ltd  requires your personal Information limited circumstances when you:

  • sign up for an BBC (P) Ltd  user account (name, username, email address);
  • purchase a Verified Certificate (so that BBC (P) Ltd ’s third-party vendor can authenticate your identity) or other product or service (so that BBC (P) Ltd ’s third-party vendor can process payment);
  • participate in remote proctoring or other course facilitation processes (so that BBC (P) Ltd ’s third-party vendor can monitor and assess the integrity of your course activity); or
  • earn a Verified Certificate (the certificate will have your name on it).

To the extent that BBC (P) Ltd  associates the information that BBC (P) Ltd  collects directly or indirectly with an individual (for example, you), the association is based on Personal Information in your account profile.

You may voluntarily choose to share additional Personal Information on the BBC (P) Ltd Site, for example:

  • in your BBC (P) Ltd  account profile (and you may display a limited or full profile to other BBC (P) Ltd Site users);
  • in applying for financial assistance; or
  • when participating in a course, forum, webinar, or other interactive experience on the BBC (P) Ltd Site
  • BBC (P) Ltd  encourages you to use discretion before voluntarily sharing additional Personal Information on the BBC (P) Ltd Site. (If you later choose to delete your BBC (P) Ltd  account, deletion of your personal information will be subject to the process and limits outlined below.)

User do not receive your Personal Information unless and until you enroll in a course. If you enroll in a course, the Member that offers the course will receive Personal Information from your BBC (P) Ltd account profile plus the information that BBC (P) Ltd  collects about your activity and performance in the course in which you enrolled.

Cookies And Tracking Technologies on the BBC (P) Ltd Site

Like many companies, BBC (P) Ltd  uses Cookies on the BBC (P) Ltd Site and in email communications to help BBC (P) Ltd  better understand your use and needs of the BBC (P) Ltd Site, current and future BBC (P) Ltd -related products and services, and how BBC (P) Ltd  and Members can improve. For example:

  • based on your cookie settings, BBC (P) Ltd  tracks information indicating, among other things, which pages of the BBC (P) Ltd Site were visited, the order in which they were visited, when they were visited, and which hyperlinks and other user interface controls were used;
  • BBC (P) Ltd  may log the IP address, operating system, and browser software (including mobile use and device type when you use BBC (P) Ltd  native mobile apps) you used when accessing the BBC (P) Ltd Site, and BBC (P) Ltd  may be able to determine from an IP address your Internet Service Provider and the geographic location of your point of connectivity; and
  • BBC (P) Ltd  may track and collect information from emails that BBC (P) Ltd  sends to you, for example whether you opened the email or clicked on any links from the email.

BBC (P) Ltd also partners with third parties to help us track and understand your activity on the BBC (P) Ltd Site, how you interact with BBC (P) Ltd ’s social media, and how you find or may be referred to the BBC (P) Ltd Site. Individual Members may separately use Tracking Technologies within their courses and email communications to understand your activity within a course and how you find or may be referred to a course on the BBC (P) Ltd Site.

BBC (P) Ltd  and Members use Cookies and other Tracking Technologies for the following purposes:

  • when necessary for system administration, security, and integrity to ensure the BBC (P) Ltd Site works properly for you. Without these technologies, the BBC (P) Ltd Site may not function correctly;
  • to enable analytics, performance and functionality, to help BBC (P) Ltd  and Members gather information about how visitors use the BBC (P) Ltd Site and monitor BBC (P) Ltd Site performance, and to enhance your experience by recognizing and remembering whether you have visited the BBC (P) Ltd Site before and may have any personal preferences; and
  • to support marketing by enabling BBC (P) Ltd  and Members to deliver content relevant to your interests on the BBC (P) Ltd Site and third-party sites based on how you interact with BBC (P) Ltd  or Member advertisements or content. BBC (P) Ltd  and Members use “first-party” cookies, which means cookies served by BBC (P) Ltd  or an individual Member, and also “third-party” cookies, which means cookies served by third parties that help BBC (P) Ltd  and Members track this information.

You have some options for managing Cookies and other Tracking Technologies. These include:

  • Modifying your browser settings: You should be able to control how and whether your web browser accepts Cookies by adjusting its privacy and security settings. The “help” feature of the menu bar on most browsers will tell you how to stop accepting new Cookies, how to receive notification of new Cookies, and how to disable existing Cookies. If you reject BBC (P) Ltd’s Cookies, many functions and conveniences of the BBC (P) Ltd Site may not work properly.
  • Opting-out of certain third-party tracking and advertising: Some of the third parties used by BBC (P) Ltd or a Member for Cookies and Tracking Technologies offer the ability to opt-out from their tracking by following processes described on their websites. A list of some such third parties is maintained and available at the BBC (P) Ltd  learner Help Center and includes, for some, links to applicable opt-out processes. Neither BBC (P) Ltd  nor any Member is responsible for the effectiveness of any third-party opt-out options.

HOW YOUR INFORMATION IS USED

BBC (P) Ltd and user use information, including personal information, to carry out the following purposes:

  • Operate and improve the BBC (P) Ltd Site – This includes creating and improving features that support the BBC (P) Ltd community and enable BBC (P) Ltd usage at scale. This also includes personalizing the BBC (P) Ltd Site, so your learning experience is tailored to your interests and needs.
  • Create, administer, provide, and teach courses – This includes creating and improving the delivery of massive open online courses and programs on BBC (P) Ltd. This also includes personalizing courses, so your learning experience is tailored to your interests and needs, and assessing your performance and awarding certificates.
  • Offer and improve products and services – This includes enabling you to navigate the BBC (P) Ltd Site, to enroll and participate in courses and programs on the BBC (P) Ltd Site, to learn effectively in such courses and programs, and to purchase or obtain products and services on the BBC (P) Ltd Site such as Verified Certificates.
  • Develop and maintain the security and performance of the BBC (P) Ltd Site – This includes tracking BBC (P) Ltd Site outages and creating software solutions, detecting violations of the Honor Code and Terms of Service, and monitoring uses, misuses, and potential misuses of the BBC (P) Ltd Site.
  • Communicate with you – This includes answering your course and platform questions, notifying you of course and BBC (P) Ltd Site maintenance and updates, marketing to you about course offerings, programs, news, and related products and services of BBC (P) Ltd or BBC (P) Ltd affiliates, and as permitted under applicable law, sending you communications about products or services of selected business partners that may be of interest to you.
  • Support scientific research including, for example, in the areas of cognitive science and education – This includes collaborating to enable and conduct research about how learners access and master course materials online, with the goal of improving course outcomes.
  • Track BBC (P) Ltd Site usage against goals and mission – This includes performing analytics to evaluate access to and performance in courses and course-related products and services and to report aggregate usage information (not Personal Information) to business partners and external audiences.
  • Exercise, enforce, and comply with legal rights and obligations – This includes responding to subpoenas, court orders, or other legal process; and investigating, preventing, or taking action regarding illegal activities, suspected fraud, security or technical issues, or to protect the rights, property, or safety of BBC (P) Ltd , Members, or others, and as otherwise required by applicable law.

BBC (P) Ltd or a user may also seek your consent for additional uses of information, including Personal Information, and will use it only for the purpose described to you. All use of Personal Information is subject to applicable law.

HOW YOUR INFORMATION IS SHARED

BBC (P) Ltd  and users share information, including personal information, with third parties for the following purposes:

  • With service providers, contractors, and other third parties that help carry out the uses described above – BBC (P) Ltd requires third parties to:

(1) abide by this Privacy Policy and applicable law;
(2) handle Personal Information in a confidential manner and maintain adequate security; (3) use Personal Information only as needed to fulfill the relevant purpose(s). In some cases, the BBC (P) Ltd Site and individual courses are integrated with third-party services or contain links to websites published by third parties, including other content providers as well as service providers. These third parties are responsible for their own privacy practices, so you should pay attention anytime you are redirected to a third-party website and be sure to review its privacy policy.

  • With other learners in courses that you take and with other visitors to the BBC (P) Ltd Site, to create an interactive learning environment, support class participation, and share course information – This includes sharing comments, coursework, or other information or content that you submit to a portion of the BBC (P) Ltd designed for viewing by other class members or for public communication. This also includes providing opportunities for you to communicate with other users who may have similar interests or educational goals, for instance, recommending specific study partners or connecting potential student mentees and mentors. In such cases, BBC (P) Ltd  and each Member that offers a course in which you enrolled may use all information collected about you to determine who might be interested in communicating with you, but will only provide others your username (for clarity, no disclosure of your real name or email address).
  • With employers, government programs, institutions, or other enterprises that sponsor your enrollment in a course for training or other educational purposes – If an entity pays for or otherwise sponsors course participation, BBC (P) Ltd  will share information with the entity as needed to confirm your enrollment, participation, progress, and completion status in that course.
  • With affiliates of BBC (P) Ltd or a Member, or with successors in the event of a merger, acquisition, or reorganization, for their use consistent with this Privacy Policy.

BBC (P) Ltd or a User may also seek your consent for additional disclosures of information, including Personal Information, and will share it only as described to you. In addition, BBC (P) Ltd or a User may share with the public and with third parties, including but not limited to researchers and business partners, information and Personal Information that is de-identified or aggregated in a manner that does not personally identify you.

HOW TO MANAGE YOUR PERSONAL INFORMATION

You can manage your Personal Information learner features on the BBC (P) Ltd and requests to the BBC (P) Ltd learner support team. If your request involves information controlled by a Member, BBC (P) Ltd learner support will notify and coordinate with the appropriate Member to address your request. BBC (P) Ltd will provide support to the extent required by applicable law (for example, learners in the European Union) and more broadly when possible, as a courtesy in our sole discretion. BBC (P) Ltd will notify you in the event that BBC (P) Ltd  is unable to meet a request that is not legally required. Similarly, Members will only be obligated to comply with requests to the extent legally required, but may choose to comply with other requests in their sole discretion.

Access and correct your Personal Information

Much of your Personal Information is available in your BBC (P) Ltd account. Your name, email address, and other identifiable profile information is editable through the profile settings in your BBC (P) Ltd account except as noted below. The dashboard also contains copies of your answers and other participation and performance in courses. Please contact BBC (P) Ltd learner support to access and update this or other information. If your request involves information controlled by a Member, BBC (P) Ltd learner support will notify the appropriate Member of your request.

Exceptions:

  • Usernames cannot ever be changed. This is an BBC (P) Ltd system restriction. Because usernames identify you in courses and elsewhere on the BBC (P) Ltd Site, BBC (P) Ltd encourages you to use discretion in choosing your username. If you want to protect your identity, do not use your real name or a name identifiable to you as your username.
  • BBC (P) Ltd does not track or index every time or every place on the BBC (P) Ltd Site when or where a learner may volunteer Personal Information, so neither BBC (P) Ltd nor Members will be able to help you locate or manage all such instances. BBC (P) Ltd encourages you to use discretion before volunteering Personal Information on the BBC (P) Ltd Site.

Restrict or object to the processing of Personal Information

If you want to manage emails and other communications to you, you may update your preferences in your BBC (P) Ltd account dashboard, follow the steps described in links at the bottom of email messages, or contact BBC (P) Ltd learner support. You may object to, or request that BBC (P) Ltd or a Member stop, its use of your Personal Information for other purposes by contacting the BBC (P) Ltd learner support team. If your request involves information controlled by a Member, BBC (P) Ltd learner support will notify the appropriate Member of your request. Please note that if you choose to restrict BBC (P) Ltd’s or a Member’s ability to process Personal Information, and the processing is otherwise required to provide you with various services and products offered on the BBC (P) Ltd Site, you may not be able to establish an BBC (P) Ltd  user account or enroll for a course, and BBC (P) Ltd  or a Member may not be able to provide you with those services or products.

Delete account and Personal Information

To request deletion of your BBC (P) Ltd account and Personal Information, you should click the button labeled “Delete my account” in your BBC (P) Ltd account settings. Because deletion on the BBC (P) Ltd system is a permanent action and cannot be reversed, BBC (P) Ltd  may ask you to complete a process that aims to confirm your authority to manage the BBC (P) Ltd  account affected by your request.

With respect to your BBC (P) Ltd account, BBC (P) Ltd will permanently:

  • deactivate your BBC (P) Ltd  account,
  • remove the active profile,
  • retire your username, and
  • remove you from BBC (P) Ltd  email lists.

With respect to your Personal Information, BBC (P) Ltd will permanently delete your BBC (P) Ltd account profile Personal Information from the BBC (P) Ltd Site.

As noted above, to the extent that BBC (P) Ltd  associates the information that BBC (P) Ltd  collects directly or indirectly with an individual (for example, you), the association is based on Personal Information in your BBC (P) Ltd  account profile. By erasing the Personal Information in your BBC (P) Ltd account profile, the remaining information about your activity on the BBC (P) Ltd Site will no longer be associated with you, except as noted below.

These changes will be applied to data stores that are used for operation of the BBC (P) Ltd Site including course administration by Members. If you enrolled in any courses on the BBC (P) Ltd Site, the BBC (P) Ltd learner support team will share your request with the Members that offered those courses.

Exceptions:

  • Deletion will not apply to historical activity logs or archives unless and until these logs and data naturally “age-off” the BBC (P) Ltd system.
  • BBC (P) Ltd does not track or index every time or every place on the BBC (P) Ltd Site when or where a learner may volunteer Personal Information, so neither BBC (P) Ltd nor Members will be able to help you locate or manage all such instances. BBC (P) Ltd encourages you to use discretion before voluntarily sharing your Personal Information on the BBC (P) Ltd Site.
  • BBC (P) Ltd will archive course data (in a manner and to the extent permitted under applicable law) to serve its mission to enable scientific research on cognitive science and education. These archives are used to produce encrypted research data packages for Members, and Personal Information may not be deleted from research data packages retained by Members.
  • BBC (P) Ltd and each applicable Member cannot always delete records of past interactions and transactions. For example, records relating to previous purchases on the BBC (P) Ltd Site must be retained for financial reporting, audit, and compliance reasons.
  • BBC (P) Ltd  and each Member will retain and use Personal Information as necessary to comply with its legal obligations, resolve disputes, enforce its agreements, and as otherwise permitted by applicable law.

Data retention

BBC (P) Ltd will retain your Personal Information for as long as your account is active or as needed to provide you with services; to maintain a record of your transactions for financial reporting, audit, and compliance purposes; and to comply with BBC (P) Ltd’s legal obligations, resolve disputes, enforce its agreements, and as otherwise permitted by applicable law. If you enroll in a Member’s course, such Member will also retain your Personal Information for as long as needed to provide you with services; to maintain a record of your transactions for financial reporting, audit, and compliance purposes; and to comply with its legal obligations, resolve disputes, enforce its agreements, and as otherwise permitted by applicable law. Upon your request that BBC (P) Ltd  deactivate your account and delete your information, BBC (P) Ltd  will follow the process described above, including without limitation archiving your course data (in a manner and to the extent permitted under applicable law) to serve its mission to enable scientific research on cognitive science and education. These archives will be used to produce encrypted research data packages for Members, and each such Member may also keep and use course data for scientific research.

STORAGE & SECURITY

BBC (P) Ltd stores information, including personal information, on its own servers and also on servers of companies that BBC (P) Ltd hires to provide services. Each user also stores information, including Personal Information, on its own servers and/or on servers of companies that the Member hires to provide services. In each case, information may be stored in the United States and in other countries where BBC (P) Ltd or a Member operates, and in countries where BBC (P) Ltd and each Member’s respective service providers operate. If you are in the European Union, Switzerland, or other regions with laws governing data collection and use, you acknowledge that BBC (P) Ltd and each Member may transfer, process and store your personal information in the United States and other countries, the privacy laws of which may be considered less strict than those of your region.

BBC (P) Ltd controls its own copy of information collected through the BBC (P) Ltd and has an information security program designed to protect information in its possession or control. This is done through a variety of privacy and security policies, processes, and procedures. BBC (P) Ltd uses administrative, physical, and technical safeguards that reasonably and appropriately protect the confidentiality, integrity, and availability of the information that it collects, receives, stores, or transmits. Nonetheless, no method of transmission over the Internet, or method of electronic storage, is 100% secure; and therefore, BBC (P) Ltd cannot guarantee its absolute security. While BBC (P) Ltd works hard to ensure the integrity and security of its network and systems, BBC (P) Ltd cannot guarantee that its security measures will prevent “hackers” or other unauthorized persons from illegally accessing or obtaining information.

If BBC (P) Ltd learns of a security breach involving its copy of your Personal Information, BBC (P) Ltd may attempt to notify you electronically so that you may take appropriate protective steps. By using the BBC (P) Ltd Site or providing Personal Information to BBC (P) Ltd, you agree that BBC (P) Ltd can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the BBC (P) Ltd Site. If a security systems breach occurs, BBC (P) Ltd may post a notice on the BBC (P) Ltd  homepage (www.BBC (P) Ltd .org) or elsewhere on the BBC (P) Ltd Site and may send an email to you at the email address associated with your BBC (P) Ltd  account. Depending on where you are located, you may have a legal right to receive notice of a security breach, involving your Personal Information, in writing.

If a Member learns of a security breach involving that Member’s copy of your Personal Information, the Member may attempt to notify you electronically so that you may take appropriate protective steps. By enrolling in a Member’s course on the BBC (P) Ltd Site or providing Personal Information to the Member, you agree that the Member can communicate with you electronically regarding security, privacy, and administrative issues relating to your course enrollment and participation. If a security systems breach occurs, the affected Member may post a notice on the BBC (P) Ltd Site and/or send an email to you at the email address associated with your enrollment in the Member’s course on the BBC (P) Ltd Site. Depending on where you are located, you may have a legal right to receive notice of a security breach, involving your Personal Information, in writing.

Privacy Policy Updates

This Privacy Policy will be reviewed and updated from time to time. When changes are made, the Privacy Policy will be labeled as “Revised (date),” indicating that you should review the new terms, which will be effective immediately upon posting on this page, with an updated effective date. By accessing the BBC (P) Ltd after any changes have been made, you accept the modified Privacy Policy and any changes contained therein. In case you miss the notification referenced above, be sure to return to this page periodically to ensure familiarity with the most current version of this Privacy Policy.

Contact Information

If you have privacy concerns, have disclosed data you would prefer to keep private, or would like to access the Personal Information that BBC (P) Ltd maintains about you, please contact us at info@bbconsultant.in.

Glossary

Cookies are unique identifiers usually in the form of small data files placed on your device that send certain information about your activity on the BBC (P) Ltd Site or in an email communication back to BBC (P) Ltd  or the authorized third party that served the cookie. BBC (P) Ltd or third parties may also use Flash cookies.

BBC (P) Ltd Site consists of all content and pages located within the http://bbconsultant.in/ web domain and all mobile applications.

Users is each educational institution or other leading global institution or entity that provides courses through the BBC (P) Ltd Site.

Personal Information is information that specifically identifies you or that, when combined with other information, could be used to identify you.

Verified Certificate is a virtual certificate that shows that you have successfully completed your BBC (P) Ltd course or program and verified your identity using your webcam and your acceptable form of photo ID.

Effective Date: 1st Feb, 2021

Website Accessibility Policy

1st Feb, 2021

At BBC (P) Ltd, our mission is to increase access to high-quality education for everyone, everywhere – including learners with disabilities. We seek to understand and respect the unique needs and perspectives of the BBC (P) Ltd global community, and we value every learner. Accordingly, we are committed to ensuring that www.bbconsultant.in is accessible to individuals with disabilities and that our platform permits content providers to develop and post accessible content. To meet this goal, we are committed to the following:

  • We aim to conform www.bbconsultant.in with the Web Content Accessibility Guidelines (“WCAG”) 2.1 AA, published by the World Wide Web Consortium, and provide course authoring tools that permit content providers to post course content that conforms with WCAG 2.1 AA. We verify conformance through a combination of manual code inspection, automated testing using industry-recognized tools, compatibility testing using the most widely used accessibility support tools and, from time to time, review by an independent website accessibility consultant.
  • We prioritize accessibility bug fixes to ensure they are remedied with the same level of priority as any other equivalent loss of function for individuals without disabilities.
  • We link to this policy from the www.bbconsultant.in and distribute it to content providers and relevant BBC (P) Ltd employees and contractors.
  • We require that all course videos include timed captions and that all content providers comply with their independent obligations under applicable accessibility laws, in an effort to help ensure that course content posted on www.bbconsultant.in will meet a wide variety of requirements of learners with disabilities. To assist content providers in their efforts, we publish and distribute Accessibility best practices guidance for content providers.
  • Our team includes a website accessibility specialist who is knowledgeable on website accessibility and digital accessibility standards and responsible for coordinating BBC (P) Ltd’s responsibilities with respect to accessibility.
  • We provide annual training to BBC (P) Ltd employees and relevant contractors on ensuring www.bbconsultant.in conforms with WCAG 2.1 AA.

As with any rapidly advancing technology platform, enhancement of accessibility at BBC (P) Ltd is an ongoing process. Please direct any questions or suggestions on how to improve the accessibility of www.bbconsultant.in. welcome your feedback.

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